This policy explains how [Legal company name] ("we", "us") handles personal data when you visit this website or send us an enquiry. It is written to meet the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), India's Digital Personal Data Protection Act 2023 and, for visitors in the European Union and the United Kingdom, the GDPR and UK GDPR.
What we collect
When you send an enquiry: your name, email address, WhatsApp number, country of residence, the structure you are interested in, when you want to start, anything you write in the notes field, and the cost estimate you built in the calculator.
Automatically: the advert or link that brought you to the site (for example UTM tags and ad click identifiers such as gclid and fbclid), the page you first landed on, your IP address, browser type and approximate country.
Why we use it
- To reply to your enquiry and prepare a written quote (our legitimate interest and steps you asked us to take before a contract).
- To contact you on WhatsApp and email about your enquiry (your consent, given with the checkbox on the form).
- To measure which adverts bring enquiries and clients, so we spend our marketing budget well (your consent where the law requires it, otherwise our legitimate interest).
Who processes it for us
- HubSpot (customer relationship management): stores your enquiry.
- Resend (email delivery): sends your quote and our replies.
- Cloudflare Turnstile: checks that forms are sent by people, not bots.
- Vercel (hosting): runs this website.
- Google (Analytics, Ads, Tag Manager) and Meta (Pixel and Conversions API): measure visits and advert performance. We send them hashed (scrambled) contact details only to match enquiries and clients to adverts.
- LinkedIn (Insight Tag): measures LinkedIn advert performance.
- Our operations team in India, who reply to enquiries.
Some processors store data outside the UAE. Where they do, we rely on their contractual safeguards.
Cookies
We use a first-party cookie to remember which advert brought you here for up to 90 days, and analytics and advertising cookies from Google, Meta and LinkedIn. Visitors in the EU, UK and Switzerland are asked first, and these cookies stay off unless you accept. You can change your choice at any time from "Cookie settings" in the footer.
How long we keep it
Enquiries that do not become clients are deleted 24 months after our last contact. Client records are kept as long as the law requires for company and tax records.
Your rights
You can ask for a copy of your data, ask us to correct or delete it, withdraw consent, or object to marketing at any time. Email [privacy email] and we will reply within 30 days. You can also complain to the UAE Data Office, India's Data Protection Board, or your local data protection authority.
Contact
[Legal company name], [address]. Email: [privacy email].